We're an Approved Insurance & TPA Panel Clinic — Your Treatment May Already Be Covered

If your employer provides a corporate medical benefit or you hold a personal health insurance policy, there's a very good chance you can receive cashless treatment at any Dr. Prevents clinic — no upfront payment, no claim forms to fill yourself, no waiting. We are an approved TPA panel clinic and insurance panel clinic across Kuala Lumpur and Selangor, open 24 hours a day, 365 days a year.

20+ Insurers & TPAs Accepted
ALL Branches KL & Selangor
24H 365 Days a Year

Insurance Panel

Trusted TPA & Insurance Partners

Cashless
AIA panel clinic — Dr. Prevents is an approved AIA panel clinic

AIA

MI CARE TPA panel clinic

MI CARE

PM CARE insurance panel clinic

PM CARE

Media Express TPA panel

Media Express

Red Alert insurance panel clinic

Red Alert

Medi Link TPA panel clinic

Medi Link

Health Metrics TPA panel

Health Metrics

MedneFits insurance panel clinic

Mednefits

+ Many More Providers
Cashless Insurance Coverage

Your Insurance Works Here —
24 Hours, Every Day of the Year

Dr. Prevents is an approved TPA panel clinic and cashless insurance panel clinic across all branches in Kuala Lumpur and Selangor. Walk in with your medical card — we handle everything else directly with your insurer or TPA on the spot.

How to use your insurance at Dr. Prevents

01

Just Bring Your Insurance Card or Letter

Walk in with your employee medical card, TPA letter of guarantee (GL), or your insurer's mobile app. Unsure what to bring? WhatsApp us before you come — our team confirms within minutes.

02

We Verify Your Cover On the Spot

Our front desk team checks your insurance eligibility immediately — usually under 2 minutes. We contact your TPA provider or insurer directly. No paperwork on your end.

03

See the Doctor — We Bill Your Insurer Directly

For most approved panel patients, nothing to pay at the counter. We submit the claim to your insurer or TPA on your behalf. Simply receive the care you need and walk out. Available 24 hours a day, 365 days a year.

Accepted Insurers & TPA Providers Include

AIA
Allianz
Great Eastern
Prudential
Etiqa
Tokio Marine
Manulife
Sun Life
Zurich
ING
Bupa
The Benefit Group
Mercer Marsh
Medilink
+ Many More

Why Use Your Panel Benefit at Dr. Prevents?

  • Insurance Accepted 24 Hours — Including Public Holidays

    Fell sick at 2 AM or on a Sunday? Your panel cover still applies, 365 days a year. Not just during office hours like most other panel clinics.

  • No Upfront Payment for Most Covered Patients

    Approved panel consultations, covered medications and procedures — you walk out without paying. We direct-bill your insurer or TPA on your behalf.

  • 8 Convenient Locations Across KL & Selangor

    Kepong, Segambut, Jalan Ipoh, BSD, Petaling Jaya, SS15 Subang Jaya, Puchong, and Kota Kemuning — always a cashless panel clinic accessible across the Klang Valley.

  • Dedicated Panel Support — Verify Before You Visit

    Not sure if you're covered? WhatsApp us your insurer's name and we'll confirm your eligibility before you even leave home. No guesswork, no wasted trips.

Common Questions About Panel & Insurance Cover

A TPA (Third Party Administrator) panel clinic is a clinic approved by insurance companies and TPA providers to offer cashless medical treatment to their policyholders. Instead of paying and claiming reimbursement later, the clinic bills the insurer or TPA directly. Dr. Prevents is an approved TPA panel clinic across all branches in Kuala Lumpur and Selangor, open 24 hours a day, 365 days a year.

Just bring one of the following: your employee medical card, a letter of guarantee (GL) from your insurer or HR department, or your insurer's mobile app showing your active policy. Our counter staff will verify everything on the spot — the process takes under 2 minutes. If you're not sure, WhatsApp us your insurer's name and we'll guide you before you visit.

Yes — at Dr. Prevents, your corporate insurance or TPA panel benefit applies 24 hours a day, 365 days a year including all public holidays. Most other panel clinics are only open during business hours. Our round-the-clock availability means your cover works when you actually need it most.

No appointment needed. Simply walk in to any Dr. Prevents clinic location, show your insurance or TPA card at the counter, and our team processes your cover immediately. Walk-ins are always welcome — we never turn away a panel patient.

Don't worry — our panel list is regularly updated and may include more providers than shown here. WhatsApp us and we'll check within minutes. We can also help submit a reimbursement claim after your visit, or guide your HR department on adding Dr. Prevents as an approved clinic under your company's scheme.

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Not sure if your insurer is accepted? Just WhatsApp us your insurer's name and we'll confirm your panel status within minutes — before you even leave the house.