We're an Approved Insurance & TPA Panel Clinic
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Your Treatment May Already Be Covered
If your employer provides a corporate medical benefit or you hold a personal health insurance policy, there's a very good chance you can receive cashless treatment at any Dr. Prevents clinic — no upfront payment, no claim forms to fill in yourself, no waiting. We are an approved TPA panel clinic and insurance panel clinic serving patients across Kuala Lumpur and Selangor, open 24 hours a day, 365 days a year.
Insurance Panel
Trusted TPA & Insurance Partners
Just Bring Your Insurance Card or Letter
Walk in with your employee medical card, TPA letter of guarantee (GL), or your insurer's mobile app. If you're unsure what to bring, WhatsApp us before you come — our team will confirm in minutes.
We Verify Your Cover On the Spot
Our front desk team checks your insurance eligibility immediately — this usually takes under 2 minutes. We contact your TPA provider or insurer directly so you don't have to. No paperwork on your end.
See the Doctor — We Bill Your Insurer Directly
For most approved panel patients, there's nothing to pay at the counter. We submit the claim to your insurer or TPA on your behalf. You simply receive the care you need and walk out. Available at all 7 Dr. Prevents clinics, 24 hours a day.
Accepted Insurers & TPA Providers Include
Why Use Your Panel Benefit at Dr. Prevents?
- Open 24 Hours — Insurance Works Anytime
Fell sick at midnight? Your panel cover still applies. All 7 Dr. Prevents clinics process insurance and TPA claims around the clock — not just during office hours.
- No Upfront Payment in Most Cases
For approved panel consultations, medication, and covered procedures — you walk out without paying. We handle the direct billing to your insurer or TPA on your behalf.
- 7 Convenient Locations Across KL & Selangor
With clinics in Kepong, Segambut, Jalan Ipoh, BSD, PJ, SS15 Subang Jaya, and Puchong — there's always an approved cashless panel clinic near you.
- Dedicated Panel Support Team
Not sure if you're covered? WhatsApp us your insurer's name and we'll confirm your eligibility before you even leave home. No guesswork, no wasted trips.
Common Questions About Panel & Insurance Cover
A TPA (Third Party Administrator) panel clinic is a clinic that has been officially approved by insurance companies and TPA providers to offer cashless medical treatment to their policyholders. Instead of you paying and claiming reimbursement later, the clinic bills the insurer or TPA directly. Dr. Prevents is an approved TPA panel clinic across all 7 branches in Kuala Lumpur and Selangor, open 24 hours a day.
Just bring one of the following: your employee medical card, a letter of guarantee (GL) from your insurer or HR department, or your insurer's mobile app showing your active policy. Our counter staff will verify everything on the spot — the process takes under 2 minutes. If you're not sure what you have, WhatsApp us your insurer's name and we'll guide you before you visit.
Yes — at Dr. Prevents, your corporate insurance or TPA panel benefit applies 24 hours a day, 7 days a week, including public holidays. Most other panel clinics are only open during business hours. Our 24-hour availability means your cover works when you actually need it most — late at night, early morning, or on a Sunday.
No appointment needed. Simply walk in to any of the 7 Dr. Prevents clinic locations, show your insurance or TPA card at the counter, and our team will process your cover immediately. Walk-ins are always welcome — we never turn away a panel patient.
Don't worry. Our panel list is regularly updated and may include more providers than shown here. If your insurer is not listed, WhatsApp us and we'll check within minutes. In some cases, we can also help you submit a reimbursement claim after your visit, or guide your HR department on how to add Dr. Prevents as an approved clinic under your company's scheme.
Not sure if your insurer is accepted? Just WhatsApp us your insurer's name and we'll confirm your panel status within minutes — before you even leave the house.